HOW DO I CHECK THE STATUS OF MY ORDER?
You can track your order status in real time by checking the shipping confirmation email which will be sent within a week after your purchase or by clicking the Track Order tab.
You can also contact us directly at firstname.lastname@example.org to check the status of your order.
After an order has been placed, it will be send immediately to one of our fulfillment centers. From there we will ship your items within 1-5 business days. Below you can find more details about the expected delivery times.
When Will I Receive My Product Order?
We provide a estimate of 5-14 business days for delivery. Depending on where you are in the world this timeframe may vary, please take not we do not work on weekends or public holidays. Please note these are estimates and do not represent guarantees.
Can I Cancel My Order?
Unfortunately no. We operate a ecommerce system integrated with a global Logistics Provider. This means once your order has been received on the site it has already been processed and it cannot be rescinded. It is your sole responsibility to ensure your order details are accurate.
I Made A Mistake In My Address?
If your shipment is deemed lost by the shipping provider then we will send you a replacement unit once you have paid the Unit Cost Price fee for the product you have purchased.
If your shipment is declared as Return To Sender by the shipping provider then we will process you an exchange or refund only once we have received the product back to us as verified by tracking minus any shipping expenses incurred (in the case of refunds).
It is your sole responsibility to ensure the accuracy and completeness of your order details.